We want you to be satisfied with your purchase at TornixUSA.
We offer a 30-day return policy from the date you receive your item.
1. Returns To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
Returns must be requested before sending any item back.
2. Damaged or Wrong Items Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us within 7 days of receiving your order so we can assist you.
3. RefundsOnce your return request is approved, we will process your refund to the original payment method.
Refunds may take 5–10 business days to appear depending on your payment provider.