Privacy Policy

Privacy Policy for TornixUSA

At TornixUSA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from tornixusa.com.


1. Information We Collect

When you visit our website or place an order, we may collect:

  • Your name, billing address, shipping address, email address, and phone number

  • Order and purchase details

  • Payment information (processed securely through 2Checkout / Verifone; we do not store your card details)

  • Technical information such as IP address, browser type, device information, and site usage data


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding orders, shipping, or support

  • Improve our website, products, and customer experience

  • Send updates or promotional emails (you can unsubscribe anytime)

  • Prevent fraud and maintain website security


3. Cookies & Tracking

We use cookies and similar technologies to:

  • Ensure proper website functionality

  • Remember your preferences

  • Analyze website performance and traffic

We may use third-party analytics and marketing tools to better understand user behavior.


4. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with trusted third parties when necessary, including:

  • Payment processor: 2Checkout (Verifone)

  • Shipping and logistics partners

  • Website analytics and marketing service providers

All third parties are required to protect your data and use it only for service-related purposes.


5. Data Retention

We keep your personal information only as long as necessary to fulfill orders, provide customer support, and comply with legal obligations. You may request deletion of your data at any time.


6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Opt out of marketing communications

Residents of certain regions, including California (CCPA) and the European Union (GDPR), may have additional privacy rights.


7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.


8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 support@tornixusa.com